Shipping - COVID-19 updates

During the current COVID-19 situation local delivery within Stonehaven is free. If you select this option at checkout you will be contacted by email or telephone to arrange a suitable delivery time.

You are welcome to collect your parcel from our shop at 43 Evan Street, Stonehaven. If you select this option at checkout you will be contacted by email to arrange a suitable collection time.

We are happy to report that we now ship all over the world. Should you have any issue when placing your order, please contact us by email: hello@baawool.co.uk to ask for a quote.

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For UK delivery we use Royal Mail 1st & 2nd Class Letter & Parcel service. Items are normally dispatched within 1-3 working days, provided the goods are in stock. Delivery times can vary, but are typically 2-3 days for UK mainland. Due to postal delays caused by the current pandemic situation please allow at least 7-10 days before getting in touch. Prices are calculated by weight and will be shown at the checkout before your payment is processed.

For deliveries to Europe and to the Rest of the World (Zone 1 and Zone 2), we use Royal Mail International Tracked & Signed Parcel service. Items are normally dispatched within 1-3 working days, provided goods are in stock. Delivery times can vary, but are typically 7-10 days for Europe and 7-14 days for the Rest of the World. Due to postal delays caused by the current pandemic situation please allow at least 14-21 days for Europe and 21-28 days for the Rest of the World before getting in touch. Prices are calculated by weight and will be shown at the checkout before your payment is processed.

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You will be notified by email when your order has been shipped. If applicable this email will include a tracking number.

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